Payment Methods
Last updated: January 28, 2026
Neooen offers secure and reliable payment options to ensure a smooth checkout experience for all customers. This Payment Methods Policy explains the accepted forms of payment, payment processing procedures, and important information related to transaction security.
By placing an order on the Neooen website, you agree to comply with the payment terms outlined below, in conjunction with our Terms & Conditions and related policies.
1. Accepted Payment Methods
Neooen currently accepts the following payment methods only. All payments must be completed in full before an order can be processed or shipped.
| Payment Method | Availability | Notes |
|---|---|---|
| PayPal | Accepted | Secure checkout with buyer protection |
| Venmo | Accepted | Fast and convenient payments via Venmo account |
2. Why We Use PayPal & Venmo
PayPal and Venmo are trusted payment platforms that provide enhanced security, convenience, and protection for both customers and merchants.
- No need to share sensitive card information directly with our website
- Advanced fraud prevention and encrypted transactions
- Faster checkout and smoother refund handling
3. Payment Processing
All payments are processed securely through PayPal or Venmo. Neooen does not store, process, or have access to customers’ full payment details at any time.
- Payment authorization is required before order confirmation
- Orders are processed only after successful payment verification
- Failed or incomplete transactions will not be fulfilled
4. Currency and Charges
All prices on the Neooen website are listed in U.S. Dollars (USD) unless otherwise stated. Any currency conversion fees or charges imposed by PayPal or Venmo are the responsibility of the customer.
Neooen does not charge any additional payment handling or processing fees beyond the total shown at checkout.
5. Payment Security
We take payment security seriously and rely on industry-standard safeguards provided by PayPal and Venmo.
- Encrypted payment transactions
- Secure third-party payment platforms
- Ongoing fraud monitoring and prevention
6. Payment Disputes and Chargebacks
If you experience any payment-related issues, we encourage you to contact Neooen first so we can assist you promptly.
Payment disputes are handled in accordance with our Return & Refund Policy and the policies of PayPal or Venmo.
7. Failed or Declined Payments
If a payment fails or is declined, the order will not be confirmed. Customers may attempt checkout again using PayPal or Venmo.
