Disclaimer
Last updated: January 28, 2026
This Disclaimer sets forth the general limitations of liability and important disclosures regarding the use of the Neooen website, products, and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Disclaimer.
This Disclaimer should be read together with our Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and other related policies, which collectively govern your relationship with Neooen.
1. General Information Disclaimer
All information provided on the Neooen website is for general informational purposes only. While we strive to ensure that product descriptions, pricing, images, and other content are accurate and up to date, we make no representations or warranties of any kind regarding the completeness, accuracy, or reliability of such information.
Any reliance you place on information found on this website is strictly at your own risk.
2. Product Representation Disclaimer
Product images displayed on the Neooen website are for illustrative purposes only. Actual products may vary slightly in color, texture, size, or appearance due to factors such as lighting conditions, screen resolution, or manufacturing variations.
- Images are intended to represent the general design of the product
- Minor variations do not constitute product defects
- Measurements provided are approximate
3. Availability and Pricing Disclaimer
Neooen does not guarantee that all products listed on the website will be available at all times. Product availability is subject to change without prior notice.
Prices displayed on the website may be updated or corrected at any time. In the event of pricing errors, Neooen reserves the right to cancel or refuse orders placed for products listed at an incorrect price.
4. Shipping and Delivery Disclaimer
Estimated shipping and delivery times provided on the Neooen website are estimates only and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including carrier delays, weather conditions, customs procedures, or incorrect shipping information provided by the customer.
Neooen shall not be held liable for delays or delivery failures caused by such external factors.
5. Returns and Refunds Disclaimer
All returns and refunds are governed exclusively by our Return & Refund Policy. Nothing in this Disclaimer modifies or overrides the conditions outlined in that policy.
Refund processing times are estimates and may vary depending on payment provider processing speeds and financial institutions.
6. Payment Disclaimer
Payments made through the Neooen website are processed by secure third-party payment providers. Neooen does not store or directly handle customers’ full payment card details.
We are not responsible for errors, interruptions, or delays caused by payment processors, banks, or card issuers.
7. Third-Party Links Disclaimer
The Neooen website may contain links to third-party websites or services for convenience purposes. Neooen does not endorse, control, or assume responsibility for the content, privacy practices, or policies of any third-party websites.
Accessing third-party websites is done at your own risk.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Neooen shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website, products, or services.
This includes, but is not limited to, loss of data, loss of profits, or business interruption, even if Neooen has been advised of the possibility of such damages.
9. No Professional Advice
Any information provided on the Neooen website should not be construed as professional, legal, financial, or other specialized advice. Customers should seek appropriate professional guidance where necessary.
10. Indemnification
By using the Neooen website, you agree to indemnify and hold harmless Neooen from and against any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or violation of applicable laws or policies.
