Cookie Policy

Last updated: January 28, 2026

This Cookie Policy explains how Neooen uses cookies and similar technologies when you visit our website. It describes what cookies are, how we use them, and the choices available to you regarding cookie usage.

This policy should be read together with our Privacy Policy, Terms & Conditions, and other related policies to fully understand how we protect your data and ensure a secure shopping experience.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device, remember your preferences, and improve overall functionality.

Cookies do not typically contain information that directly identifies you as an individual. Instead, they collect data related to your browsing behavior, device, and interactions with the website.

2. Why We Use Cookies

Neooen uses cookies to ensure that our website functions properly and to enhance the user experience. Cookies allow us to understand how customers interact with our website and help us improve performance and usability.

  • Enable core website functionality
  • Remember user preferences and settings
  • Improve website performance and navigation
  • Analyze traffic and usage patterns
  • Enhance security and prevent fraud

3. Types of Cookies We Use

Neooen uses several types of cookies, each serving a specific purpose. These cookies can be categorized as follows:

Cookie Type Purpose Examples
Essential Cookies Enable basic website functions Checkout, login, security
Performance Cookies Analyze website usage Traffic statistics
Functional Cookies Remember user preferences Language, region
Security Cookies Protect user data Fraud detection

4. Third-Party Cookies

In some cases, Neooen may allow trusted third-party service providers to place cookies on your device. These cookies are used to support essential services such as payment processing, analytics, and website optimization.

Third-party cookies are governed by the privacy policies of the respective providers. Neooen does not control how these cookies are used by third parties.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to control cookies through their settings.

  • You can delete cookies stored on your device
  • You can block cookies through browser settings
  • You can configure your browser to notify you before cookies are placed

Please note that disabling certain cookies may affect website functionality and your ability to use some features, including checkout.

6. Consent to Cookie Use

By continuing to browse or use the Neooen website, you consent to the use of cookies as described in this Cookie Policy, unless you have adjusted your browser settings to refuse cookies.

7. Data Protection and Privacy

Any personal data collected through cookies is handled in accordance with our Privacy Policy. We do not use cookies to collect sensitive personal information without user consent.